Terms of Service
Last updated: January 1, 2025 · Effective: January 1, 2025
⚠ Please Read Carefully
By using Infirexa Solutions services, you agree to these Terms of Service. If you disagree, please do not use our services.
1. Services
Infirexa Solutions ("we", "us", "our") provides web design, web development, mobile app development, UI/UX design, SEO, digital marketing, cloud solutions, AI solutions, graphic design, and IT consulting services. All services are subject to the specific scope of work agreed upon before project commencement. Any changes to scope must be agreed upon in writing and may incur additional charges.
2. Payment Terms
• All prices are in Indian Rupees (INR) unless otherwise stated • GST (18%) is applicable on all services as per Indian tax law • Payment is required before project commencement unless a credit arrangement has been agreed • For projects above ₹1,00,000: 50% upfront, 50% on completion • Invoices are due within 7 days of issuance • Late payments may incur a 2% monthly interest charge
3. Intellectual Property
Upon full payment: • All custom code, designs, and content created for your project become your property • We retain the right to display the project in our portfolio unless you request confidentiality • Open-source components used in your project remain under their respective licenses • We retain ownership of our proprietary frameworks, tools, and methodologies You must have the right to use any content (images, text, logos) you provide to us for the project.
4. Client Responsibilities
You agree to: • Provide accurate project requirements and timely feedback • Respond to queries within 3 business days to avoid project delays • Provide all necessary content, assets, and access credentials • Not use our services for illegal, harmful, or fraudulent activities • Keep your account credentials confidential
5. Warranties & Limitations
We warrant that our services will be performed with reasonable skill and care. However: • We do not guarantee specific business outcomes (e.g., rankings, revenue, leads) • Our liability is limited to the amount paid for the specific service in question • We are not liable for indirect, incidental, or consequential damages • We are not responsible for third-party service outages (hosting, payment gateways, etc.)
6. Confidentiality
Both parties agree to keep confidential all proprietary information shared during the engagement. This includes business processes, technical architecture, and commercial terms. This obligation continues for 2 years after project completion. NDAs are available upon request for sensitive projects.
7. Termination
Either party may terminate a project with 14 days written notice. Upon termination: • You will pay for all work completed up to the termination date • We will deliver all completed work and assets • Refunds for unused portions are subject to our Refund Policy • Confidentiality obligations survive termination
8. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka, India. We encourage resolving disputes through amicable discussion before legal action. Mandatory arbitration applies for claims under ₹10,00,000.
Questions about our Terms?
Contact Legal Team